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GCPD's New Online Reporting System Reduces Costs

Implemented in the spring, officials estimate the new system has saved taxpayers over $32,000 thus far.


Gwinnett County Police Department’s online citizen police reporting system has resulted in substantial cost savings and has saved manpower hours as well, according to Gwinnett County Police Department officials.

Gwinnett citizens have filed over 800 reports this year using the new system. Officials estimate the system has saved taxpayers approximately $32,160 so far.

Cost savings are based on the time required for an officer to complete a report in person. Each in-person report requires at least an hour and a half of an officer’s time and costs roughly $40 per report, officials say.

The majority of the reports filed online have been identity theft reports (355 reports). Citizens have also filed 122 theft reports, 80 entering auto reports and 76 theft of lost or mislaid property reports.

In police officials explained the system is intended to save the department and taxpayer time and money while providing officers with more time to take proactive measures to fight crime.

In order to use the online system, the incident must have occurred in Gwinnett County (in the case of identity fraud, it is only necessary the victim reside in the county), there must be no known suspects (description and/or name) or suspect vehicle descriptions (tag numbers), and no physical evidence to collect or process.

Additionally, the incident must have occurred within Gwinnett County Police jurisdiction. If the incident occurs inside a city with its own police department (Braselton,DuluthLawrencevilleLilburnLoganvilleNorcrossSnellville or Suwanee), that agency must be contacted.

Citizens who use the online system may submit a report immediately and print a free copy of the police report. Reports of theft by taking, entering auto, identity fraud, criminal trespass (vandalism or damage to property of $500 or less), criminal damage to property in the second degree (vandalism or damage to property greater than $500 with no danger to human life or involving a utility like water, gas, or power) and theft of lost or mislaid property may be reported using the new system.

To report a different type of incident or to have an officer respond to your location, call the non-emergency number: 770-513-5100.

Once the report process is complete, the system will display the message "Your online police report has been submitted" and a police report case number will be issued. Once the report is reviewed and approved, citizens using the system will receive an email with a copy of the approved report attached at no cost.

The web-based crime reporting system is available at www.gwinnettpolice.com.


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