Wait Times for Drivers Licenses Now Available Online

Before you go, check the wait times at any of Georgia's license renewal centers.

The Georgia Department of Driver Services has launched an online tool to help people deal with potentially long wait times.

Customers can now check the average wait times online before visiting any of the state's 64 customer service licensing centers, according to a DDS news release.

On the Wait Time Information page, customers will find the average expected wait time legend, according to the release. It utilizes green, yellow and red colors and symbols to rate the days of the week and hours for receiving service.

The graph lists the center's hours of operation by days of the week and displays the color codes. Wait times for nearby centers may also be displayed for a side by side comparison.

The data is compiled from two weeks of each location’s average wait time and is refreshed regularly. The times are published for comparison purposes only and may not reflect the actual wait times you experience.

The wait times can be accessed directly at www.dds.ga.gov/cscwaittimes, or by each center's street address on the main DDS website.

Customer frustration over long wait times were common after new regulations for license renewal went into effect on July 1, 2012.

Jim Nelems November 21, 2012 at 02:19 PM
Wait times could be reduced if licenses were good for 10 years as they are in South Carolina, or increasing the fees to allow for more examiners or allowing appointments on line for say, a $10.00 added fee. DDS needs to think outside the box.


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